Privacy Policy

This Customer Privacy Policy of Vee International, dba Blush Novelties (“Blush Novelties ”) covers the collection, use, and disclosure of personal information that may be collected by Blush Novelties anytime you interact with Blush Novelties, such as when you visit our web site or mobile app (“Digital Platforms”), when you purchase Blush Novelties' products and services online, or when you call our sales or support associates. Please take a moment to carefully read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Blush Novelties, and we go to great lengths to protect it.
1. Reasons Blush Novelties Collects Personal Information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.
2. Information Blush Novelties Collects and How the Information May be Used
There are a number of situations in which your personal information may help us give you better products. For example:
• We will ask for your personal information when you register to open an account, discussing a support or service issue on the phone with an associate, or purchasing a product. 
• When you interact with Blush Novelties and when you set up an account with us, we will collect personal information relevant to the situation, such as your name, username, mailing address, tax id number, phone number, email address, contact preferences, your credit card information, and information about Blush Novelties products you own, such as their serial numbers and date of purchase.
• We also collect information for market research purposes to gain a better understanding of our customers and thus provide more valuable service.
• We collect information regarding customer activities on our Digital Platforms. This helps us to determine how best to provide useful information to customers and to understand which parts of our web sites, mobile app, products, and Internet services are of most interest to them.
• We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve our products.
• Information you post on any public forums will be considered public and will be collected to help us better tailor our products to you.
• We will ask for your personal information when we need to verify your identity.
• With your agreement, we will use your personal information to contact you electronically about promotional offers and products and services which we think may interest you.
• We will share your personal information where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).
• Personal information may be shared with third parties or in special circumstances as described in Section 4, entitled “When Blush Novelties Discloses Your Information” of this policy”. 
3. Your Online Account and Related Information 
Our Digital Platforms allows you to create an account based on your personal information. This convenient service saves you time and allows for easier use of our web services. In order to create your account you will need to create a personal profile by providing your name, phone number, email address, mailing address, tax ID and credit card number. The system saves the information in your personal profile and allows you to access your account via your e-mail address which you can use when performing various activities relating to our Digital Platforms and the products and services you purchase from Blush Novelties.
4. When Blush Novelties Discloses Your Information
Blush Novelties takes your privacy very seriously and does not sell or rent your personal information to other marketers. 

There are also times when it may be advantageous for Blush Novelties to make certain personal information about you available to companies that Blush Novelties has a strategic relationship with or that perform work for Blush Novelties to provide products and services to you on our behalf. These companies may help us process information and payments, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. 

In such situation these companies are prohibited from using your personal information for any unauthorized purposes and are also obligated to protect your information.  Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on our Digital Platforms.  

Blush Novelties only allows its service providers to handle your personal information when we have confirmed that they apply appropriate data protection and security controls. We also maintain contractual obligations on service providers relating to data protection and security, which mean they can only use your personal information to provide services to Blush Novelties and to you, and for no other purposes.

The following are third party service providers that we utilize to provide you with services and links to their privacy policies:
1.     Big Commerce hosts our company store:https://www.bigcommerce.com/privacy/
2.     Mailchimp provides us with marketing services: https://mailchimp.com/legal/privacy/
3.     Zendesk provides customer support: https://www.zendesk.com/company/customers-partners/privacy-policy/
4.     Netsuite provides ERP support and manages customer orders: https://www.oracle.com/legal/privacy/
5.     Shipper HQ supports the shipping service: https://shipperhq.com/privacy
6.     Paypal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full
7.     Cybersource is our credit card payment services: https://usa.visa.com/legal/privacy-policy.html
8.     Salsify is our product management platform: https://www.salsify.com/privacy-policy

Blush Novelties may take the personal information we receive from individuals responding to our customer surveys and combine (or aggregate) it with the responses of other customers we may have, to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). Blush Novelties then uses the aggregated information to improve the quality of its services to you, and to develop new services and products. This aggregated nonpersonally identifying information may be shared with third parties.

We also reserve the right to disclose your personal information for any reason if, in our sole discretion, we believe that it is reasonable to do so, including credit agencies, collection agencies, merchant database agencies, law enforcement, litigation or to satisfy laws, regulations, or governmental or legal requests for such information. We may also disclose personal information that is necessary to identify, contact, or bring legal action against someone who may be violating our contracts, policies and procedures. Finally we may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
5. How Blush Novelties Protects Your Personal Information
Blush Novelties takes precautions—including administrative, technical, and physical measures—to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. 

Blush Novelties utilizes a Firewall to block malicious attacks and all workstations/ servers maintain the Webroot Antivirus protection to preserve privacy on the Internet and in all aspects of electronic commerce.

We also use third party service providers to facilitate secure payments and process customer orders.  More information regarding the privacy policies of the third party service providers we utilize can be found in Section 4, entitled “When Blush Novelties Discloses Your Information”.

You can help us secure your information by keeping your account and password confidential and restrict access to your computer.  You are not permitted to assign or otherwise transfer your account to any other person or entity.  While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining your personal information.  
6. Data Retention
Blush Novelties retains the personal information we collect where we have an ongoing legitimate business need to do so (for example, to provide you with our services, to enable your participation in an event, and to comply with applicable legal, tax or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or aggregate it.
7. Publicly Displayed Information is Public
If you use a bulletin board or chat room on our Digital Platforms, you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Blush Novelties is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously nonpublic, available by enabling certain user features, Blush Novelties will collect that information from your interaction and the information will become publicly available.
8.  Do Not Track
We do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser. 
9. Integrity of Your Personal Information
Blush Novelties has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You always have the right to access and correct the personal information you have provided and can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking on your account settings page.

In addition, you can request a copy of your personal information with our sales and support agents by contacting us at info@blushnovelties.com.   We will not deny you services, charge you different prices, or provide you with a different level of service solely for exercising your privacy rights.  If you request to see your personal information, we’ll first need to verify who you are before we can respond to your request. If we cannot verify your identity, we will not be able to fulfill your request.
10. Privacy of Children
Our site is designed for a general audience and not directed to children.  We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13, we will endeavor to delete that information. If you believe a child under 13 may have provided us with personal information, please contact us at info@blushnovelties.com.
11. Cookies and Other Technologies
We and our third-party partners may use various technologies to automatically collect and store certain device and usage information when you interact on our Digital Platforms and this may include using cookies and similar tracking technologies, such as web beacons or if using our Mobile App, we may collect this information through our SDKs deployed on the mobile device. 

“Cookies” and other technologies help us understand which parts of our web sites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our web site, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.  You can always opt out of the use of cookies at any time. 

We also gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. The Company will not use the information collected to market directly to that person.

In some of our email messages we use a “click-through URL” linked to content on our web site. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

We store all of this information in a secure database located in Garden City, New York in the United States.
12. Commitment to Your Privacy
As we said, Blush Novelties takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to our employees and strictly enforce privacy safeguards within the company. 
13. Notice of Compliance to California Residents
California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (“California Act”) and the California Business and Professions Code. As required by the California Act, this privacy policy identifies the categories of personally identifiable information that we collect through our Digital Platforms about individual consumers and the categories of third-party persons or entities with whom such personally identifiable information may be shared.

Depending on the consumer's activity on our Digital Platforms, certain “personally identifiable information” (as that term is defined in the California Act) may be collected, in addition to information set forth in other sections of this document. For purposes of the California Act, the term “personally identifiable information” means individually identifiable information about an individual consumer collected online by us from an individual and maintained by us in an accessible form, and may include any of the following:
(1) A first and last name;
(2) Physical address, including street name and name of a city or town;
(3) An email address;
(4) A telephone number;
(5) Tax id number;
(6) Credit card information or other payment information
(7) Products purchased or considered.
(8) Purchasing history
(9) Internet Activity (browsing history, search history, clicks)
(10) Location data
(11) IP address

See Section 4 above entitled, “When Blush Novelties Discloses Your Information” on third party service provider disclosures of personal information and the purpose of the use of personal information. 

See Section 9 entitled, “Integrity of Your Personal Information” for a description of the process maintained by Blush Novelties for an individual consumer who uses or visits our Digital Platforms to review and request changes to any of his or her personally identifiable information that is collected through our Digital Platforms.

As a California resident you have certain rights regarding our use and disclosure of your personally identifiable information.
Access: You have the right to request, twice in a 12-month period, the personally identifiable information we have collected, used, disclosed and sold about you during the past 12 months.
Deletion: You have the right to request that we delete certain personally identifiable information we have collected from you.
Opt-Out of Sale: You have the right to opt-out of the sale of your personally identifiable information.  

If you wish to obtain more information about the use and collection of your personally identifiable information, or if you are requesting to have your personally identifiable information deleted, please contact us at info@blushnovelties.com.  We can also be reached at 516-280-6663. A representative will respond to your inquiry within 30 days.  When you request to see your personally identifiable information, we’ll first need to verify who you are before we can respond to your request. If we cannot verify your identity, we will not be able to fulfill your request.

We will not discriminate against you if you choose to exercise your rights under the California Act.  
14. International Users
We do not share your personal information with third parties, unless it is necessary to carry out your request, for our legitimate business needs, or as required or permitted by law (See Section 4 entitled “When Blush Novelties Discloses Your Information”). Where we do transfer your personal information to third parties or service providers, appropriate arrangements will be made in order to ensure correct and secure data processing in compliance with applicable data protection law.

We store personal information within the United States. To facilitate our global operations, we will transfer and access such personal information from around the world, including from other countries in which Blush Novelties has operations. Therefore, your personal information may be processed outside of the European Economic Area (“EEA”) and in countries which are not subject to an adequacy decision by the European Commission and which may not provide for the same level of data protection as the EEA.  In this event, we will ensure that the recipient of your personal information offers an adequate level of protection. 

If your personal information has been collected in connection with our activities in the EEA you have the following rights:
Withdrawal of Consent: If consent is the lawful basis of our processing, you have the right to withdraw any consent that you have provided to us to process your personal information.
Access: You have the right to access your personal information. 
Rectification: You have the right to rectify inaccurate personal information.
Erasure: You have the right to have your personal information erased if it is no longer necessary for the purposes for which it was processed, you have withdrawn your consent to, or object to, its processing and there is no other legitimate grounds for processing it or you consider that it has been unlawfully processed.
Restriction: You have the right to have the processing of your personal information restricted if you contest its accuracy, its processing is unlawful, we no longer need it but you need it for a legal claim, or you have objected to its processing and await verification of our legitimate grounds for processing it.
Data Portability: You have the right to have certain personal information you provide to us transferred to a machine-readable format.
Objection: You have the right to let us know that you object to the further use or disclosure of your personal information for certain purposes.

In order to exercise any of these rights, or for more information, please contact us at info@blushnovelties.com. Please note that these rights are subject to certain preconditions and qualifications under applicable law.  When you request to see your personal information, we’ll first need to verify who you are before we can respond to your request. If we cannot verify your identity, we will not be able to fulfill your request. We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your personal information within 30 days of receiving your complaint. If we are unable to resolve your complaint and you are in the EEA, you may lodge a complaint with a supervisory authority that has authority in your country or region. Contact details for data protection authorities in the EEA and UK are available here and Switzerland are available here.
15. Links to Sites of Other Companies
Our Digital Platforms have links to the sites of other companies. We are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies. Refer to Section 4 above entitled “When Blush Novelties Discloses Your Information” for information on the privacy policies of other companies that we have a relationship with. 
16. Opting Out
Before we use your Personal Information to contact you for marketing purposes, we will obtain your consent to do so. We may ask for your consent when you subscribe to receive marketing emails from us, create an account or subscription to our Service, or purchase a product from us. From time to time, we may ask you to confirm your consent to continue to receive marketing messages from us.

In each marketing email we send to you we will include a link which you can use to unsubscribe from future marketing messages. You may also contact us at info@blushnovelties.com to opt out from further marketing messages.

If you are a Client you will still receive messages from us which are not marketing or promotional in nature even if you opt out of marketing emails. These may include messages about your account, billing, service alerts, technical support, or other transactional messages which are necessary to maintain your account with us. Unless you cancel your account with us, you cannot opt out of these messages.
17. Further Questions Regarding Privacy
If you have questions or concerns about Blush Novelties' Customer Privacy Policy or data processing, please contact us at info@blushnovelties.com.  We can also be reached at 516-280-6663. A representative will respond to your inquiry within 30 days.
18. Effective Date; Updates to Privacy Policy
The Privacy Policy came into effect on September 1, 2020. The Company reserves the right to revise, amend, or modify this policy at any time and in any manner. When we change the policy in a material way a notice will be posted on our Digital Platforms along with the updated privacy policy. Your use of our web site and any other services provided by Blush Novelties after such changes are implemented constitutes your acknowledgement and acceptance of these changes. Please consult this privacy policy prior to every use for any changes.

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